Patients for telephone consultations
- Your call will start on time - but that is in part because the previous called ended on time. The time frame (usually 15 minutes) will be confirmed at the beginning of the call, and unfortunately all the relevant information and explanations will need to happen in that time. If the time gets close, it may be necessary to direct the conversation more actively
- Communication by telephone or Skype is not as secure as some platforms such as Telehealth Ontario. When the call starts, you will be asked if you give permission to communicate health details over a less secure platform.
- PLEASE submit your webform more than 1 business day before the call - staff need to upload this in to the Medical record, and physicians need to have this in the chart before your call starts, so as to maximize your time on the call
- If we need to distribute forms (such as bloodwork) to you, we will send you the forms as .pdf, by email. Please make sure we have a valid email that you check.
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Select to enter update your contact details, contact preferences, and medical history prior to your procedure.
Telephone consults & same-day procedures
Select to enter your contact details and preferences, and your medical history prior to your procedure. It enables us to have your chart ready when you arrive, and to properly instruct you on how to prepare for your procedure.